Privacy Policy

Personal Information We Collect

When you visit the Buhem Health website, we automatically collect certain information about your device and browsing activity. This may include details such as your web browser, IP address, time zone, device type, and cookies installed on your browser.

As you browse our website, we may also collect information about the pages you visit, products you view, referral sources such as websites or search terms that brought you to our site, and how you interact with our content. We refer to this as Device Information.

We collect Device Information using technologies such as:

Cookies
Small data files stored on your device that help improve website functionality and user experience. Cookies may include anonymous unique identifiers.

Log Files
These track actions occurring on the website and may collect information such as IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

Web Beacons, Tags, and Pixels
Electronic tools used to monitor browsing behavior and measure how users interact with our website and marketing campaigns.

Order Information

When you make a purchase or attempt to make a purchase through our website, we collect information necessary to process your order. This may include:

Full name

Billing address

Shipping address

Payment information

Email address

Phone number

Order history and transaction details

We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

Location & Currency Preferences

By using our website, you agree that certain third-party services may process your IP address to determine your approximate location for currency conversion and localized shopping experiences.

This allows our website to display pricing in your local currency and improve checkout consistency. Your selected currency preference may be stored temporarily in your browser using a session cookie, which is automatically removed after your browsing session ends.

How We Use Your Personal Information

We use the information we collect to operate our business efficiently and provide a better customer experience.

Order Information is primarily used to:

Process and fulfill your orders

Manage payment processing

Arrange shipping and delivery

Provide invoices and order confirmations

Communicate with you regarding your purchases

Respond to customer service inquiries

Review transactions for fraud prevention and security purposes

Send promotional offers, product updates, and marketing communications when aligned with your preferences

Device Information is primarily used to:

Identify potential fraud and security risks

Monitor website performance and improve functionality

Analyze how visitors use and interact with our website

Improve user experience and website optimization

Measure the effectiveness of advertising and marketing campaigns

Support business analytics and performance reporting

We are committed to handling your personal information responsibly and in accordance with applicable privacy laws and regulations.